Municipality of Monza
The site is the result of graphic restyling, new content architecture, simple and intuitive user experience, particularly on the navigation menus, and usability of interactive features. The latter proved to be great, to the point that they were reused efficiently in other PA web projects. One of the strengths of the portal is represented by its functions, designed precisely to facilitate the search for information about municipal services and to promote citizen interaction.
The design started from the “Open government” model of several European best practices.
The main implemented functions aim of ensuring browsability and ease of use starting from the memorandum book, which allows having handy at all times the due dates of the upcoming requirements and initiatives, as well as saving on one’s online calendar the map of roadworks in progress with restrictions, traffic changes and parking space available in the city.
Another function is tag browsing, that is through “tags” or “keywords” that help describing the content and make information search easier by search engines. The internal pages describe all the services, how to use them and contact information. There are also interactive maps where the main locations and points of interest of the city are displayed, and how to reach them.
Paper forms were largely turned into digital forms, to make possible to fill them out directly online through the website. Sharing and interactive functions onsocial networks were also implemented, highlighting the link referring to the live online meeting of the City Council. With the new portal it is also possible to send notifications and proposals, also attaching photos or documents, and to assess information and services, thanks to the “Help us to improve” function.
SafeProximityCheck the distance between operators in the workplace and the tracking of contacts.Vai alla pagina di dettaglio
YouWorkForceThis system helps to quickly and efficiently manage all work teams.Vai alla pagina di dettaglio
Design thinkingThis design methodology uses the creative approach, typical of designers, to develop innovative and specific solutions for the client.Vai alla pagina di dettaglio
UI / UX design / brandingActivity that allows developing digital products, such as apps and websites, user oriented: effective, simple, useful and pleasant.Vai alla pagina di dettaglio
Web site designThis activity concerns the design, integration and creation of tailor-made web platforms, following the technological needs of the client (e-commerce, private areas...).Vai alla pagina di dettaglio
It was not just renewed from a graphic design standpoint but it became much more than a service… It allows submitting notifications and receiving feedback…
The Mayor of Monza
Mediastars Prize, XX edition
1st classified Public Administration category