Managed Mobility Services

What are Managed Mobility Services (MMS)?

Changing work methods within a company is never easy, even when the transition leads to a clear improvement in business performance. Leaving the method hitherto used for a new one is undoubtedly an unfamiliar issue, especially if this “new” method brings with it technologies and tools that were never used before.
In this regard, the Managed Mobility Services (MMS) solution or mobility management services arises, which is a set of services that YouCo provides to its clients, to make the whole modernization process simple, fast and secure.

What are the Managed Mobility Services used for?

YouCo follows and supports the company in the process of mobile optimization: from the supply of corporate devices, to their configuration and specific assistance.

Supply and configuration: YouCo provides (procurement), prepares (staging) and personally sends (delivery) the new devices to the client company, i.e. to its headquarters in Italy and abroad. YouCo makes its experience and consolidated workflows available to the client for the management of activities also for non-EU countries. In this stage, YouCo experts prepare the device for professional use: generic device configuration, activation of the various services required (professional/personal accounts, applications, etc.), user configuration, e-mail configuration and so on.

Replacement management: The service meets the need to provide the client with the replacement (swap) and provisioning of devices. Therefore, the management of a warehouse is required and includes the governance of the entire process for the activation of a new device and the possible withdrawal of the old one as a result of: event covered by KASKO or manufacturer’s warranty for malfunction or fault, theft or loss of the terminal by the end user, by virtue of the customer’s decision to increase the company’s fleet of devices.

Security management: in order for a device to be truly protected from possible vulnerabilities and hacker attacks, it needs a state-of-the-art defence and security system. Therefore, once configured, YouCo also requires the installation and activation of specific security systems to overcome the issue of data theft

Customization: each device is equipped with state-of-the-art applications for work management and corporate security systems. YouCo manages their design, implementation and configuration and it does so according to the specific needs of the client.

What are the benefits of Managed Mobility Services?

In addition to managing the supply and operation of the devices, in fact, YouCo designs and creates all the software customizations. MMS is not only management of the hardware component, but is above all creation of the best mobility solution for the company. Each device can be managed easily and quickly thanks to interfaces created specifically for employees. The data exchanged through the devices will be safe from any attack thanks to specific solutions (see Mobile Threat Defense). YouCo offers a complete support including assistance in the use of various technological tools, resolution of issues concerning the operation of devices and replacement of defective devices.
The Managed Mobility Services solution, therefore, includes a wide range of specific services to make your business even safer and more efficient.

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